River City Equipment Rental & Sales, DBA Empower Rental Group
Effective Date: May 8, 2026 | Last Updated: May 8, 2026
These Terms of Service (“Terms”) govern your use of the website and services provided by Empower Rental Group (“Company,” “we,” “us,” or “our”), located at https://renterg.com. By accessing our website or submitting any form, you agree to be bound by these Terms.
Business Identity
Empower Rental Group provides equipment rental, used equipment sales, customer support, account communication, service updates, quote follow-up, delivery and pickup coordination, and related business communication services.
SMS Messaging Program
Program Name: Empower Rental Group SMS Program
By opting in, you agree to receive SMS/MMS text messages from Empower Rental Group. These messages may include, but are not limited to:
- Marketing and promotional offers
- Lead follow-up communications
- Appointment reminders and confirmations
- Business updates and announcements
- Customer support responses
We do not share, sell, rent, or trade your phone number or SMS opt-in data with third parties for marketing purposes. Message frequency varies based on your interaction with our services and account activity. You will not be charged for SMS messages from us, but standard message and data rates may apply depending on your mobile carrier and plan. Consent to receive SMS messages is not a condition of purchasing any goods or services. We may send an initial confirmation message to verify your opt-in before delivering additional SMS communications. You opt in to receive SMS messages by submitting a website form, scheduling a consultation, requesting information, signing up for services, or otherwise providing your phone number and agreeing to receive communications from Empower Rental Group. SMS messages will be sent from 888-441-4374.
Opt-Out Instructions (STOP)
You can cancel the SMS service at any time. Just text “STOP” to (888) 441-4374. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@renterg.com or (888) 441-4374.
Help and Support (HELP)
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@renterg.com or 888-441-4374.
Carrier Liability Disclaimer
Supported carriers may vary and are subject to change. Empower Rental Group is not responsible for carrier delays or delivery failures. Carriers are not liable for delayed or undelivered messages.
Message and Data Rates
By opting in to receive SMS messages from Empower Rental Group, you agree to receive text messages related to rental quotes, equipment availability, used equipment inquiries, order or account updates, delivery and pickup coordination, billing or payment reminders, service notifications, customer support, and occasional promotional offers. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your activity. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Privacy Policy
If you have any questions regarding privacy, please read our Privacy Policy.
Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
Eligibility
By opting in to receive SMS messages, you confirm that:
- You are the account holder or an authorized user of the mobile phone number submitted
- You are 18 years of age or older
- You are located in the United States or Canada
- You have not been previously suspended or removed from our messaging program
Use of Our Website and Services
By accessing https://renterg.com, you agree to use our website and services only for lawful purposes. You agree not to:
- Use our website in any way that violates applicable local, national, or international law or regulation
- Transmit any unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any part of our website, systems, or networks
- Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of our website
Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Empower Rental Group and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Empower Rental Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of revenue, data, or business opportunities.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Georgia.
Contact Us
If you have any questions or concerns about these Terms of Service, please contact us:
Empower Rental Group
4057 Rural Plains Cir #320
Franklin, TN, 37064
888-441-4374
info@renterg.com